The Bowlers’ Club of NSW is subject to the provisions of the Privacy Act 1988. The personal information provided by you on this application will be used to process your membership application. Failure to provide all of the requested information may result in your application being rejected. You have a right to access and correct any of your personal information that the Club holds about you.

The Club does not usually disclose your personal information to any other organisation or person unless there is a legal requirement to do so. The Club may disclose your information to third parties that provide services under contract to the Club. These contracts require the third party to keep your personal information confidential and secure.

Collection of personal information

Personal information is generally defined as information or an opinion that can identify a person. This information could include information such as your name, postal or email address, date of birth, image and financial details.

The type of personal information that we may collect from you will depend on the business you may have with us. On occasions we may require further information about you when you apply for a membership rewards card (e.g. production of identification documents). This will be in addition to what may be required when you to enter a competition.

If it is reasonable or practical to do so, we collect your personal information from you directly when you use our products and services or enter into arrangements with us. Depending on the product or service that we provide to you, we may collect your personal information from third parties.

We also have obligations to collect personal information under Anti Money Laundering and Counter Terrorism Financing Legislation.

Use of personal information

The Club administers a number of areas which handle personal information. The general purposes for which we may collect and hold your personal information (and share that information with related companies) are:

• to identify you;
• to provide you with the product or service that you have requested and any benefits you may subsequently become entitled to in relation to that product or service;
• to manage and administer a product or service to you on an ongoing basis;
• to protect your use of the product or service, and our ability to provide that product or service;
• to comply with any obligations that we may have under laws that apply to our business, such as preparing player activity statements and monitoring the responsible provision of gambling services in our Club, including the exclusion of patrons from our Club.

We may also use the information we collect about you, including your use of our products and services, to keep you informed about our products and services where they are relevant to your continued use of those products and services or your preferences.

Information about the way and frequency with which you use our products and services may also be used by us for the purposes of quality control and to develop and improve the products and services that we are able to offer you.

Disclosure of personal information

We may disclose your personal information where we are required or authorised to do so by or under law or where the disclosure is reasonably necessary to enforce the law. This may occur under the laws that apply to our business, for example, where a regulatory authority requests information from us. This includes obligations that we have under anti-money laundering and counter terrorism financing legislation and in connection with our obligations relating to the responsible provision of gambling services.

Marketing

We may also collect and use your personal information so that we can promote and market our products and services, promotions and upcoming events to you (including by way of direct mail, telemarketing, SMS and MMS messages).

We will only send you this information if:

• you have indicated your consent to receiving such information;
• or such information is related for the purpose for which we originally collected your personal information.

We forward this information to keep you informed of our new products and services and special offers. However, if you do not want to receive this, you can contact the club and advise that you no longer wish to receive this information.

Surveillance of venues

The venues in the Bowlers Club at 99 ON YORK are subject to CCTV video and at times audio surveillance for security reasons.

Details of suspected or actual illegal and undesirable activities on club premises may be shared with law enforcement agencies and regulatory bodies, including the Registered Clubs Authority.

Your privacy on the internet

We take care to ensure that any personal information you give us on the internet through one of our websites is protected and secure. We use cookies to protect and ensure the security of information that you provide on our web sites.

We make available links to other websites. These linked websites are not under our control. We are not responsible for the conduct of organisations linked to our website. We suggest that you review the privacy policies of any linked sites that you may access from our website before disclosing your personal information on them.

Security of personal information

We will take reasonable steps to protect your personal information and ensure it is accurate and up-to-date. Your personal information is held on secure servers or in storage located in controlled environments. Our employees and service providers are required to maintain the confidentiality of any personal information held by us.

Accessing your personal information

You may request to view personal information that we hold about you. However, the request must be in writing, and include your full name, address, membership number (if relevant), and signature.

Bowlers Club at 99 ON YORK

PO Box Q568, QVB Post Shop NSW